The M3 Technical team is focused on the ERP system Infor M3 and their connected systems. The responsibilities of this team spread of the whole lifecycle starting from the architecture design over installation and configuration up to support and upgrade. Since M3 has multilayered software architecture we have touchpoints with all layers (Presentation, Application, Data access). That implies to have a broad knowledge of IT and common enterprise IT-systems like Microsoft SQL Server, IBM iSeries, Microsoft Windows Server or Virtualization.
Within projects for new M3 system installations or upgrades, we are working very close to our international business consultants. Beside of project work we are handling M3 related problem root cause analysis, give solution proposals and setup automatic detection of critical system events. This is done often hand in hand with our internal development team. By this, we follow the approach to pro-actively prevent issues before they happen!